The Now Platform supports programmatic retrieval of PDF data through an HTTP GET request.

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The request is triggered when you use the PDFURL parameter.

For example, to retrieve a list of "incidents" and save to a PDF file, issue an HTTP GET to the URL:

https://instance_name.service-now.com/incident_list.do?PDF

The "content-disposition" HTTP header in the response indicates the file name and extension of the extract. In the example, it will be "incident.pdf"Note: For PDF export, there is a distinction between targeting a table and targeting its list. To generate a PDF of a list of records, suffix the target with "_list". To target a single record, you must specify the sys_id parameter to identify the record for which you are generating the PDF.